Information We May Collect
Depending on the form or service used, the website may receive information such as name, mobile number, email address, pickup location, destination, travel date, return date, vehicle preference and message details. Payment or booking information may be collected separately where a specific booking process requires it.
How Information Is Used
Information is used to respond to enquiries, prepare estimates, discuss vehicle availability, coordinate bookings and provide customer support. Travel details may be used internally to understand the requested itinerary and communicate relevant updates.
Communication
If you submit a phone number or email address, the team may use it to respond to your enquiry or communicate about the requested trip. WhatsApp communication is subject to WhatsApp own privacy and terms. Customers should avoid sending unnecessary sensitive information through public forms or chat.
Website Forms
Website forms should be used only for genuine travel enquiries. The information entered should be accurate enough for the team to understand the requested service. Do not submit passwords, card PINs, OTPs or other highly sensitive credentials through a normal enquiry form.
Cookies & Technical Data
The website may use standard cookies, analytics, security logs or technical information depending on its current configuration. Such data can help understand website performance, prevent abuse and improve user experience. The exact technologies in use can change as the website is updated.
Third-Party Services
The website may link to or use third-party services such as WhatsApp, payment providers, maps, analytics tools, hosting services or other external platforms. Information shared directly with those providers is governed by their own policies. Users should review the relevant third-party terms where appropriate.
Data Security
Reasonable technical and organisational measures may be used to protect information from unauthorised access or misuse. No internet transmission or storage system can be guaranteed to be completely secure, so users should avoid sending information that is not necessary for the enquiry.
Data Retention
Enquiry information may be retained for as long as reasonably necessary for customer support, booking records, accounting, legal requirements, dispute handling or internal service management. Retention periods may vary according to the nature of the information and the reason it was collected.
Access, Correction & Questions
If you believe the information submitted through the website is incorrect, contact the business using the available contact details and identify the enquiry sufficiently for it to be located. Requests may be reviewed according to applicable requirements and operational limitations.
Children
The website is intended for general travel customers. Parents or guardians should supervise enquiries made by minors and should avoid submitting unnecessary personal information about children.
Policy Updates
This Privacy Policy may be updated when website functionality, service processes or legal requirements change. The updated version will be published on this page. Continued use of the website after an update may indicate that the visitor has reviewed the revised information.
Contact
For privacy-related questions, contact Singh India Holidays through the contact information published on the website. Please do not send passwords, payment credentials or other highly sensitive information by email or contact form.
Lawful & Appropriate Use
Personal information should be shared only for a genuine travel or support requirement. The website is not intended to collect unnecessary confidential information. Visitors should use official contact channels for booking discussions and avoid posting personal details publicly. Where applicable, information may be processed to fulfil a customer request, maintain records, respond to questions or meet operational and legal obligations.
Data Accuracy
Customers are encouraged to provide accurate contact and travel information. Incorrect phone numbers, dates or pickup locations can prevent the team from responding or coordinating a booking. If information changes after submission, contact the business so the relevant record can be corrected where reasonably possible.
Security Practices
Website security can involve hosting controls, access restrictions, software updates, backups, spam protection and monitoring. Security measures can change as the technical environment changes. Users should also protect their own devices and accounts and should not share passwords, OTPs or payment credentials through normal travel enquiry forms.
Marketing Preferences
If promotional communication is offered, customers should use the available opt-out or contact mechanism if they no longer wish to receive it. Service-related communication about an active booking may still be necessary to complete the requested journey.
Payments & External Platforms
Where payments are processed through an external provider, payment information may be handled directly by that provider. Singh India Holidays should not require customers to send card PINs, passwords or OTPs by email or WhatsApp. Customers should use only the payment method and instructions provided through the confirmed booking process.
Policy Interpretation
This page is intended to explain the general privacy approach of the website. The exact technical data collected can depend on hosting, forms, analytics and other services active at a particular time. If you have a specific question about a particular form or data request, contact the business with enough detail to identify the issue.
Contact and Grievances
If you have a question about how your information was submitted or used, contact Singh India Holidays through the contact details published on the website. Please include enough information to identify the enquiry, but do not include unnecessary sensitive data. Requests will be reviewed according to the available records, technical limitations and applicable requirements. The business may need to verify the identity of a requester before making changes to certain information.